Legal

Privacy Policies

Below EXPLORA MUNDO SERVICIOS clearly states the use that will be made of the data provided.

The personal data provided is due to the commercial relationship developed by the reservation request or quote for air tickets, hotels, tourist packages, cars and cruises, among others. Said information is being expressly provided by you as a user through the current form and requires your authorization to continue processing said information for the following purposes:

  • Achieve efficient communication related to our products, services, offers, promotions, alliances, contests, content and other activities and thus facilitate general access to their information.
    • Send information about the destinations and plans requested from communication with our call center or agencies, through our national telephone numbers and web portals.
    • Evaluate the quality of our products and services through satisfaction surveys and conduct studies on consumer habits, preference, purchase interest, product testing, concept, service evaluation, satisfaction and others related to our services.
    • Carry out marketing, promotion, advertising, billing, collection, collection, service improvements, consultations, verifications, control, enabling payment methods, fraud prevention as well as any other activity related to our current and future services and offers. for the fulfillment of contractual obligations and our corporate purpose, through any means directly.
    • Provide assistance with our services through our Customer Service Department.
    • Carry out the necessary steps to comply with the obligations inherent to the services contracted with EXPLORA MUNDO SERVICIOS.
    • Control and prevent fraud in all its forms.
    • Facilitate the correct execution of purchases and provision of contracted services. We remember that the use of personal data is only for use by EXPLORA MUNDO SERVICIOS.

By accepting the terms and conditions set out below, you then accept the use of your personal data for the points already indicated.

 

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